Refund policy

REFUND POLICY

At Torque & Snark, we want you to be happy with your gear. If something shows up damaged, defective, or different from what you ordered, we’ll work to make it right. No troubleshooting manual required.

REFUNDS

We offer refunds for:

  • Items that arrive damaged or defective
  • Items that are incorrect or different from what you ordered
  • Other eligible issues covered by our return policy

Refund requests must be submitted within 14 days of purchase.

To request a refund, contact us at Support@torqueandsnark.com with your order number and a brief description of the problem. Including a photo of the item and issue may help us sort things out faster.

A QUICK HEADS-UP

Because our products are printed to order, we generally cannot offer refunds for ordering the wrong size, color, or simply changing your mind unless otherwise stated in our return policy.

Check the size guide before ordering. Measuring twice isn't just for lumber.

REFUNDS, ONCE APPROVED

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

KEEP YOUR GEAR HAPPY

Follow the washing and care instructions provided with your purchase to help your shirt and print last as long as possible.

Wash it properly. Your dryer doesn't need to perform accelerated durability testing.

POLICY UPDATES

We may update this Refund Policy from time to time. The version posted on our website will always be the current policy.

For questions about a refund or order issue, contact Support@torqueandsnark.com.

Good gear. Fair policies. No runaround.